Yes. Cash on Delivery is available across Pakistan on every order. You can pay when the product reaches your doorstep. No prepayment required, ever.

Orders are processed within 24–48 hours. Delivery takes 2 to 5 working days depending on your city. You'll receive a tracking link via WhatsApp or email as soon as your order ships.

Yes. Any order above Rs.2,500 ships free nationwide. Below that, a flat Rs.200 delivery fee covers any location in Pakistan.

Absolutely. Every Skin Lime product is certified halal by an independent, recognised Pakistani certification body. The actual certificate — not just a badge — is available to view. We use no animal‑derived ingredients, no ethanol, and no hidden haram compounds. Our halal commitment goes deeper than a logo; it's in our sourcing and our lab protocols.

It means we left out the three most common irritants in skincare. Sulphates can strip your barrier and trigger overproduction of oil — the opposite of what oily, acne‑prone Pakistani skin needs in summer. Parabens and synthetic fragrances are associated with irritation, especially on melanin‑rich skin that hyperpigments easily. Our formulas work without any of them.

Our cleanser, sunscreen, and eye cream are safe for use during pregnancy and breastfeeding. We recommend pausing retinol (Pome‑Renew Retinol Therapy) during pregnancy and while nursing. If you're unsure, consult your doctor — and Dr. Aliza can guide you on a pregnancy‑safe routine anytime.

Skin Lime was founded by Asad Sheikh, a chemical engineer from Loughborough University (UK) who spent nearly a decade managing science laboratories at SBASSE, LUMS. His wife, Rabail Akbar, brings the institutional standards of Lahore Grammar School to our operations. Together with a team of Pakistani and US‑based dermatologists, they formulated every product from scratch — for our climate, not a European lab.

All Skin Lime products are manufactured in ISO‑certified facilities in Pakistan, under GMP standards. They are stability‑tested for our actual climate — high heat, high humidity, high UV index — so they don't degrade the way imported products often do.

You'll feel a difference in the first week — less midday oil, softer skin, no new breakouts from sunscreen. Visible changes in acne and dark spots typically take 4 to 8 weeks of consistent use, with the most dramatic fading of post‑acne marks happening around week 12. Skin renewal is slow — and real products don't promise overnight miracles.

Yes. Every formula is built to be gentle. The cleanser uses a mild surfactant system that won't strip your barrier. The retinol is time‑released and buffered with pomegranate extract specifically for skins that hyperpigment easily. The sunscreen is mineral‑hybrid and non‑comedogenic. If your skin is extremely reactive, start with just the cleanser + sunscreen for a week, then introduce the eye cream and retinol slowly.

Stop any new product and message Dr. Aliza on WhatsApp. She'll guide you on whether to pause, reduce frequency, or switch to a gentler sequence. Every skin is different — and we're here for yours. If a product genuinely doesn't work for you, we'll make it right.

No. The routine is designed to work together, but every product can slot into your existing routine. If you had to pick just two, start with the cleanser and sunscreen — those two steps alone cover 80% of what Pakistani skin needs daily.

If you're not satisfied for any reason, contact us within 14 days of delivery. We'll arrange a return or replacement — no long forms, no argument. Our product pages show real customer reviews so you can see what others experienced before you buy.

You can WhatsApp us at +92 327 5465463, email info@skinlime.com, or use the live chat on our homepage. Dr. Aliza Khan and the support team typically reply within 24 working hours.